2010年10月16日土曜日

Desktop Remote Monitoring Service, Track Your Employee Activities

Statistics have shown time and time again that employees that have connection to the internet are prone to surfing the web. As a business owner, you are not only paying for all of those wasted hours, but you are also losing significant amounts of productivity and profits. The best way for you to get those hours back and increase your productivity is with a desktop remote monitoring service.

If your employees require access to the internet, you probably have already tried some different tools and methods to decrease the personal usage of the internet by employees. Unfortunately, many filtering programs are ineffective or are just a waste of money. Even if a filtering program works, oftentimes it not only blocks bad websites, but blocks websites that your employees need access to as well. And cutting internet services altogether is probably not an option either.

Your next choice may be a desktop remote monitoring service. With this type of service, professionals are able to monitor how much time your employees are devoting to being productive and how much time they are spending doing non-work related activities on the internet. Additionally, these services also monitor when your employees access websites that can be harmful to your network or if they are potentially leaking confidential data.

There are many different types of remote monitoring tools on the market. You will have to take some time to figure out how much you will spend on the software, what you need to monitor, and the method of monitoring. Additionally, monitoring requires computer specialists and quite a bit of time, you may also need to consider hiring employers or outsourcing to online monitoring services.

Remote monitoring software prices have dropped considerable over the years as technology has become more affordable. Some basic software can be found online for free, while other advanced programs can be quite expensive. Outsourcing to an online service gives you freedom from worrying about purchasing the programs, software licenses, or upgrades.

You will also have to consider how in depth you want the monitoring to be. Basic monitoring programs keep lists of what websites your employees viewed without much additional data. More advanced programs can capture detailed information about their internet activities, such as how much time was spent on each website or what was downloaded or uploaded to and from the website. Other programs even log employee keystrokes, capture emails, and can even record voice.

They will also have to determine what kind of techniques they want to use to monitor the data. Online services offer the ability to have data monitored from remote locations. The benefit of this is that more people from a monitoring company can filter through much more data for a lower cost than on-site monitoring office. On the other hand, this may expose the confidential data of your company to the outside world. In house defeat this negative aspect, but are much more expensive.

If you choose to utilize a remote monitoring service, you have a legal obligation to ensure that your employees are aware that their activities are being monitored. One of the easiest methods for this is to have them sign a document giving you their consent. Failing to inform your employees may be illegal and can result in lawsuits, fines, and even imprisonment.

Desktop remote monitoring services are an excellent way to increase productivity and ultimately profitability. Keeping track of employee productiveness is already difficult, but remote monitoring makes it a little easier. And the increased profits may even pay for the monitoring services.

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